Monitoring - TD has confirmed that all payments have been successfully credited back.
Property Vista is awaiting a similar update from CIBC.
Aug 29, 2025 - 10:24 EDT
Property Vista is awaiting a similar update from CIBC.
Aug 29, 2025 - 10:24 EDT
Monitoring - TD Bank advised that all payments will be returned by approximately end of day today, Aug 28, 2025.
Aug 28, 2025 - 09:22 EDT
Aug 28, 2025 - 09:22 EDT
Update - We are continuing to monitor for any further issues.
Aug 28, 2025 - 17:28 EDT
Aug 28, 2025 - 17:28 EDT
Update - 4:00 pm Update - There are currently no new updates on Direct Banking as of this afternoon - Additional update will be made on 8/28/2025
Aug 27, 2025 - 16:59 EDT
Aug 27, 2025 - 16:59 EDT
Monitoring - BMO has refunded all Financial Institutions however CIBC is still working through the backlog (some refunds were already issued). Originally, CIBC was going to start refunding on Friday, Aug 22 however due to backlog it is delayed. Property Vista is awaiting a more formal time on when we can expect this to be completed by CIBC. Property Vista is also awaiting a confirmation from TD Bank on when they will begin the reimbursement process. This date will be announced here.
Aug 26, 2025 - 14:08 EDT
Aug 26, 2025 - 14:08 EDT
Update - We are continuing to monitor for any further issues.
Aug 27, 2025 - 09:47 EDT
Aug 27, 2025 - 09:47 EDT
Monitoring - TD Update: Today TD bank has confirmed all payments will be returned within the next two business days.
CIBC update: CIBC has confirmed all payments up to July 27th and August 4, 5 were returned back to customers. BMO is assisting CIBC with the payments in between those dates.
Aug 27, 2025 - 09:05 EDT
CIBC update: CIBC has confirmed all payments up to July 27th and August 4, 5 were returned back to customers. BMO is assisting CIBC with the payments in between those dates.
Aug 27, 2025 - 09:05 EDT
Property Vista Property CRM
Operational
Property Vista CRM
?
Operational
Vida - Lead Managing
Operational
Vida - Voice Calls, North America
Operational
Vida Phone Numbers
Operational
Vida Call Processing Engine
Operational
Vida - Vivian Voice Audio Streams
Operational
Vida - Response Time
Operational
Cloud Hosting
Operational
Kubernetes services
?
Operational
Front-End Services
Operational
Virtual Server Components
Operational
Database Services
Operational
API Gateway Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.